Joining a Consultation: The app will send reminders when it’s time for your consultation. When you open the app and it’s time for a consultation, you will see a banner indicating the consultation has started. Click on the ‘Join’ button, and a pop up with your options will appear – Video, Audio, and Chat.
Video – Choosing this option starts a video call between you and the doctor. You have the option to mute yourself or stop/restart your video sharing at any point during the call. You can also access the chat room, if you need to type out a message to the doctor or receive one from them.
Audio – Choosing this option starts an audio call between you and the doctor. You have the option to mute yourself or switch to a video call if the need arises at any point during the call. You can also access the chat room, if you need to type out a message to the doctor or receive one from them.
Chat- If you’re not available for a video or audio call, you can always use the chat option, and that will open up a chat room between you and the doctor.
