My Family

Detailed guides on how to use the family feature on the DRO Health App.

My Family

On the DRO Health App, users have the opportunity to create or join families. The ‘Family’ feature enables users to add people and cover the costs of their payments within the app. You can also join a family and have your costs covered by the creator of the family. It is our way of offering […]

Create a Family

To create a family, open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My Family’ banner. You will get a message telling you that you have not created a family. Click on the ‘Create a Family’ button. A confirmation pop up […]

View Family

To view your family, open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My Family’ banner. This will bring up your list of family members.

Add Family Member

If you would like to add a new family member at a later time, it’s really easy. Open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My Family’ banner. This will bring up your list of family members, and you will […]

Join A Family

If you have been invited to join a user’s family, you can choose to decline or accept the invitation. Open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My Family’ banner. A pop up will appear informing you of the invitation, […]

Link Wallet to Family

In order to cover the costs for your family members’ payments within the app, you need to link your wallet to the family. This can only be done by the creator/head of the family. To do this, open up the app and click on the ‘Profile’ button at the bottom of the page. On the […]

View Transactions by Family

As the creator/head of the family, you can view transactions by family members that have been charged to their DRO Health wallets. To do so, open up the app and click on the wallet balance banner on the home page. This will bring up your wallet transactions, grouped in tabs. Scroll right on the tabs […]

Remove Family Member

You might need to remove a user from your family for one reason or another. You can only do this if you are the creator/head of the family. To do this, open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My […]

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