If there’s a need to have a follow-up consultation after your first consultation with the doctor, they will send you a request. To view follow up requests:

1.       Open up the mental health dashboard and under the ‘Services’ tab, scroll till you see ‘Follow-up’.

2.      Click on the ‘Follow up’ card to view the follow-up requests from doctors.

3.      They are grouped into ‘Requests’ (requested but not yet accepted) and ‘Activity’ (accepted and booked).

4.     Click on a request under ‘Requests’ to pull up the details, which will include the time and date as set by the doctor. You then have the option to decline or accept the follow-up request. If you choose to decline, you will get a popup asking you to confirm your decision. After confirming, the status of the request will change to ‘Declined’.

5.      Accepting the follow-up request will move it to the ‘Activity’ tab.