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# DRO Health Help Center

Tutorials & Docs

## Sitemaps

- [XML Sitemap](https://help.drohealth.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Pages

- [Home](https://help.drohealth.com/)
- [FAQ](https://help.drohealth.com/faq/) - Frequently Asked Questions
- [Feature Requests](https://help.drohealth.com/feature-requests/) - [simple-feature-requests]
- [Gallery](https://help.drohealth.com/gallery/)
- [Forums](https://help.drohealth.com/forums/)
- [Regular Page](https://help.drohealth.com/regular-page/) - Fill years, yielding tree isn't without were. Fruit midst itself behold green, you'll don't evening itself was moving deep for morning day the whose Air firmament, shall and Be greater evening one two likeness face. Subdue void. Creepeth sixth. Them cattle female them, cattle seas. Multiply forth beast beast and, over form which creeping, fourth. Evening midst place you're darkness firmament spirit forth
- [Sitemap](https://help.drohealth.com/sitemap/)
- [Knowledge Base](https://help.drohealth.com/knowledge-base/)
- [Contact](https://help.drohealth.com/contact/)
- [Full Width](https://help.drohealth.com/full-width/) - Fill years, yielding tree isn't without were. Fruit midst itself behold green, you'll don't evening itself was moving deep for morning day the whose Air firmament, shall and Be greater evening one two likeness face. Subdue void. Creepeth sixth. Them cattle female them, cattle seas. Multiply forth beast beast and, over form which creeping, fourth. Evening midst place you're darkness firmament spirit forth
- [Shortcodes](https://help.drohealth.com/shortcodes/) - [nice_gallery ids="767,766,765,764,763,762,756,757,758,759,760,761,755,754,617,611,616"] [nice_knowledgebase exclude="6,7"]
- [FAQ Scroll](https://help.drohealth.com/faq-scroll/)
- [Blog](https://help.drohealth.com/blog/)
- [About](https://help.drohealth.com/about/)
- [Page Markup And Formatting](https://help.drohealth.com/page-markup-and-formatting/) - Headings Header one Header two Header three Header four Header five Header six Blockquotes Single line blockquote: Stay hungry. Stay foolish. Multi line blockquote with a cite reference: People think focus means saying yes to the thing you've got to focus on. But that's not what it means at all. It means saying no to
- [Page Image Alignment](https://help.drohealth.com/page-image-alignment/) - Welcome to image alignment! The best way to demonstrate the ebb and flow of the various image positioning options is to nestle them snuggly among an ocean of words. Grab a paddle and let's get started. On the topic of alignment, it should be noted that users can choose from the options of None, Left, Right, and Center. In
- [Level 3b](https://help.drohealth.com/level-3b/) - (lorem ipsum)
- [Level 3a](https://help.drohealth.com/level-3a/) - (lorem ipsum)
- [Level 2b](https://help.drohealth.com/level-2b/) - (lorem ipsum)
- [Level 2a](https://help.drohealth.com/level-2a/) - (lorem ipsum)
- [Front Page](https://help.drohealth.com/front-page/) - Use this static Page to test the Theme's handling of the Front Page template file. This is the Front Page content. Use this static Page to test the Front Page output of the Theme. The Theme should properly handle both Blog Posts Index as Front Page and static Page as Front Page. If the site
- [Blog Masonry](https://help.drohealth.com/blog-masonry/) - Use this static Page to test the Theme's handling of the Blog Posts Index page. If the site is set to display a static Page on the Front Page, and this Page is set to display the Blog Posts Index, then this text should not appear.
- [Clearing Floats](https://help.drohealth.com/clearing-floats/) - The last item in this page's content is a floated image. Make sure any elements after it are clearing properly.
- [About The Tests](https://help.drohealth.com/about-2/) - This site is using the standard WordPress Theme Unit Test Data for content. The Theme Unit Test is a series of posts and pages that match up with a checklist on the WordPress codex. You can use the data and checklist together to test your theme. WordPress Theme Development Resources See Theme Development for code
- [Level 1](https://help.drohealth.com/level-1/) - Level 1 of the reverse hierarchy test. This is to make sure the importer correctly assigns parents and children even when the children come first in the export file.
- [Level 2](https://help.drohealth.com/level-2/) - Level 2 of the reverse hierarchy test.
- [Level 3](https://help.drohealth.com/level-2/level-3/) - Level 3 of the reverse hierarchy test.
- [Page with comments disabled](https://help.drohealth.com/page-with-comments-disabled/) - This static Page is set not to allow comments. Verify that the Page does not display a comment list, comment reply links, or comment reply form. Also, verify that the Page does not display a "comments are closed" type message. Such messages are not suitable for static Pages, and should only be used on blog
- [Page with comments](https://help.drohealth.com/about-2/page-with-comments/) - Repository-hosted Themes are required to support display of comments on static Pages as well as on single blog Posts. This static Page has comments, and these comments should be displayed. If the Theme includes a custom option to prevent static Pages from displaying comments, such option must be disabled (i.e. so that static Pages display

## FAQs

- [I’m a doctor, how can I sign up to on the app?](https://help.drohealth.com/faq/im-a-doctor-how-can-i-sign-up-to-on-the-app/) - Fill the registration form and attach the following: Passport, Means of Identity (National ID, Driver’s Licence, International Passport, PVC, etc), and proof of medical qualification. Visit drohealth.com/registration to get started.
- [I am having difficulty funding my wallet, what do I do?](https://help.drohealth.com/faq/i-am-having-difficulty-funding-my-wallet-what-do-i-do/) - We have multiple payment gateways on our platform and you can pay via card or bank. If for some reason both options aren’t working, please reach out to us via our online chat or email.
- [Do I need to pay for consultations?](https://help.drohealth.com/faq/do-i-need-to-pay-for-consultations/) - Yes, most doctors offer consultations for as low as ₦1500 and paying is a seamless process when your wallet is funded. Your wallet acts as your prepaid account with us, which you can use to pay for your consultations and other transactions.
- [I have the following symptoms… what do I do?](https://help.drohealth.com/faq/i-have-the-following-symptoms-what-do-i-do/) - Medical advice should only be given by a qualified and licensed practitioner. We have a wide range of specialists that you can consult with on the DRO Health app. Kindly go to your app store to download the DRO Health App. You can also click on either link directly as it applies to you: Android: tiny.cc/dro-android
- [What happens to my account when I switch devices?](https://help.drohealth.com/faq/what-happens-to-my-account-when-i-switch-devices/) - When you change phones, all you need to do is download the app into the new phone. Log in with the email and password associated with your account, and all your details will be transferred.
- [Can I book a physical examination through the app?](https://help.drohealth.com/faq/can-i-book-a-physical-examination-through-the-app/) - Unfortunately for now, no. However, after a virtual consultation, if the doctor feels you need a physical examination, they can refer you to a hospital (strictly at their own discretion). We are, however, working on a partnership with some physical hospitals to accommodate this.
- [How do I book an appointment on the app?](https://help.drohealth.com/faq/how-do-i-book-an-appointment-on-the-app/) - Download the DRO Health app from the App Store (iOS) or Play Store(Android). Open the app and follow the simple instructions on the screen to register. Once you have registered, select “See a practitioner now” on the homepage. Select the doctor you want to see, set a time and date, and make your payment. Your
- [What is DRO Health?](https://help.drohealth.com/faq/what-is-dro-health/) - DRO Health is a healthcare company established with the main aim of providing the majority of the African population easy access to quality healthcare. Our main product is the DRO health telehealth platform; the DRO Health app. Through this app, you can book consultations with various doctors, order prescriptions, and book diagnostics tests from the

## Articles

- [Vitals and Targets](https://help.drohealth.com/article/vitals-and-targets/) - Vitals and Targets are an important part of the DRO Health App, and they play an important role towards helping you lead a better lifestyle. With the Vitals and Targets feature, you can log your vitals – blood pressure, blood sugar, weight, and cholesterol. You can also set targets to work towards, or have targets
- [Blood Pressure](https://help.drohealth.com/article/blood-pressure/) - Tracking Blood Pressure To track your blood pressure, open the DRO Health App and click on the ‘Profile’ button at the bottom of the page. Click on the ‘Vitals & Targets’ banner on your profile page and select ‘Blood Pressure’. There, you will see your blood pressure visual chart. You can also view a list
- [Weight](https://help.drohealth.com/article/weight/) - Tracking Weight To track your weight, open the DRO Health App and click on the ‘Profile’ button at the bottom of the page. Click on the ‘Vitals & Targets’ banner on your profile page and select ‘Weight’. There, you will see your weight visual chart. You can also view a list of your entries. Scroll
- [Blood Sugar](https://help.drohealth.com/article/blood-sugar/) - Your blood sugar levels, also known as blood glucose levels, are a measurement that show how much glucose you have in your blood. Tracking Blood Sugar To track your blood sugar, open the DRO Health App and click on the ‘Profile’ button at the bottom of the page. Click on the ‘Vitals & Targets’ banner
- [Cholesterol](https://help.drohealth.com/article/cholesterol/) - Tracking Cholesterol To track your cholesterol, open the DRO Health App and click on the ‘Profile’ button at the bottom of the page. Click on the ‘Vitals & Targets’ banner on your profile page and select ‘Cholesterol’. There, you will see your cholesterol visual chart. You can also view a list of your entries. Scroll
- [Mental Health Consultations](https://help.drohealth.com/article/mental-health-consultations/) - Subscribing to a paid plan unlocks the ability to book consultations with licensed therapists. To book a consultation, 1. Open up the mental health dashboard 2. Click on the Consultation card to bring up a list of practitioners grouped by date and time 3. Select a preferred time
- [Mental Health Follow-Ups](https://help.drohealth.com/article/mental-health-follow-ups/) - If there’s a need to have a follow-up consultation after your first mental health consultation on DRO Health with the doctor, they will send you a request.
- [Mental Health Prescriptions](https://help.drohealth.com/article/mental-health-prescriptions/) - Online mental health consultations in Nigeria are available on the DRO Health app. After your consultation, the therapist will advise you on the next steps.
- [Choosing a Mental Health Plan](https://help.drohealth.com/article/choosing-a-mental-health-plan/) - The free mental health plan gives you access to the mood diary and mental health assessments. To access paid features like consultations, you need to upgrade your plan. There is a weekly plan as well as a monthly plan. To upgrade your plan, 1. Open up the mental health dashboard 2.
- [Mental Health Wellness Package](https://help.drohealth.com/article/mental-health-wellness-package/) - The mental health package has been designed to help users manage their mental health. It encompasses our previously released mental health assessments and mood diary, with the addition of consultations with a therapist. Mood Diary Assessment Tests Choosing a mental health plan Mental health consultations Mental health prescriptions Mental health follow-ups
- [Mobile Release - v3.3](https://help.drohealth.com/article/mobile-release-v3-3/) - Our latest update, V3.3, is now available for download. This is our biggest wellness rollout yet. In this update, we are launching three wellness packages.
- [Mood Diary](https://help.drohealth.com/article/mood-diary/) - The mood diary has been designed to help users keep track of their moods and feelings. The mood diary is aimed at helping users understand their moods and notice mood patterns and changes. Users can log entries daily based on how they feel, and also view analytics based on their entries. To access the mood
- [Taking an Assessment Test](https://help.drohealth.com/article/taking-an-assessment-test/) - Assessments are a part of the mental health offering to our users. We have a range of mental health assessment tests for users to take, and the results will help you determine your mental health state. There are currently four mental health assessment tests you can take – depression, anxiety, stress, and general mental health.
- [Alerts and Recommendations](https://help.drohealth.com/article/mood-diary-alerts-and-recommendations/) - Over time, the app collects and stores information about your mood. This information is confidential and will only be shared with a practitioner after you book a consultation. This information along with the AI of the app is used to determine when there are red flags based on your entries. In the event that there’s
- [Adding a Mood Diary Entry](https://help.drohealth.com/article/adding-a-mood-diary-entry/) - You can log either a negative or positive feeling to the mood diary. To add a negative feeling as a mood diary entry, Open the mood diary dashboard and click on the “How are you feeling today” button below the calendar. This will bring up a list of emotions, both positive and negative. Select the
- [Viewing Mood Diary Analytics](https://help.drohealth.com/article/viewing-mood-diary-analytics/) - Over time, the app starts to use the information collected about your mood to create analytics and summaries. This information is confidential and will only be shared with a practitioner after you book a consultation. To view your analytics, head to the mood diary dashboard and click on the Analytics button, next to the Recommendations
- [Mobile Release - v3.2](https://help.drohealth.com/article/mobile-release-v3-2/) - DRO Health 3.2 is here! In this update, we are charging on with our wellness rollout, with additions to our diaries and assessments! We are also launching the DRO Health Community, a platform for health and lifestyle enthusiasts to connect and share tips. You can also expect some bug fixes. Key things released in v3.2
- [Mobile Release - v3.1](https://help.drohealth.com/article/mobile-release-v3-1/) - We are committed to our goal to deliver quality healthcare services to our users, and we have designed some features for this update that will do just that!
- [Getting Started](https://help.drohealth.com/article/getting-started/) - In our Knowledge Base, we have curated a set of guides that will help you navigate the DRO Health app and its many features seamlessly.
- [Mobile Release - v3.0](https://help.drohealth.com/article/mobile-release-v3-0/) - We finally rolled out the latest version of our mobile app - DRO Health V3. This update is the first of many to solidify our stance as the best telehealth platform. We thought long and hard about what we want to offer and how we want to offer it. We designed the new update to
- [Add Family Member](https://help.drohealth.com/article/add-family-member/) - If you would like to add a new family member at a later time, it’s really easy. Open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My Family’ banner. This will bring up your list of family members, and you will
- [Join A Family](https://help.drohealth.com/article/join-a-family/) - If you have been invited to join a user’s family, you can choose to decline or accept the invitation. Open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My Family’ banner. A pop up will appear informing you of the invitation,
- [Link Wallet to Family](https://help.drohealth.com/article/link-wallet-to-family/) - In order to cover the costs for your family members’ payments within the app, you need to link your wallet to the family. This can only be done by the creator/head of the family. To do this, open up the app and click on the ‘Profile’ button at the bottom of the page. On the
- [View Transactions by Family](https://help.drohealth.com/article/view-transactions-by-family/) - As the creator/head of the family, you can view transactions by family members that have been charged to their DRO Health wallets. To do so, open up the app and click on the wallet balance banner on the home page. This will bring up your wallet transactions, grouped in tabs. Scroll right on the tabs
- [Remove Family Member](https://help.drohealth.com/article/remove-family-member/) - You might need to remove a user from your family for one reason or another. You can only do this if you are the creator/head of the family. To do this, open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My
- [View Family](https://help.drohealth.com/article/view-family/) - To view your family, open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My Family’ banner. This will bring up your list of family members.
- [Create a Family](https://help.drohealth.com/article/create-a-family/) - To create a family, open up the app and click on the ‘Profile’ button at the bottom of the page. On the profile page, click on the ‘My Family’ banner. You will get a message telling you that you have not created a family. Click on the ‘Create a Family’ button. A confirmation pop up
- [My Family](https://help.drohealth.com/article/my-family/) - On the DRO Health App, users have the opportunity to create or join families. The ‘Family’ feature enables users to add people and cover the costs of their payments within the app. You can also join a family and have your costs covered by the creator of the family. It is our way of offering
- [Booking a Consultation](https://help.drohealth.com/article/booking-a-consultation/) - Setting your preferred time To book a consultation that will happen at a time and date of your choosing, open the app and click on the ‘See a Doctor’ button on the home page. This will take you to the 'Find Specialists' page. You can also: Click on the ‘Doctors’ button on the bottom of
- [Viewing and Uploading Results to a Test](https://help.drohealth.com/article/viewing-and-uploading-results-to-a-test/) - Viewing results uploaded to a test If you book a test through the DRO Health App, our partners will upload the results as soon as they are ready. You might also want to access your previously uploaded results. This guide will take you through viewing uploaded results. On the Diagnostic tests page, you will see
- [Viewing Diagnostic Test Requests](https://help.drohealth.com/article/viewing-diagnostic-test-requests-from-records/) - To view diagnostic test requests from records, open the app and click the ‘Doctors’ button at the bottom of the page...
- [Booking a Diagnostic Test](https://help.drohealth.com/article/booking-a-diagnostic-test/) - Booking a requested test The first step is to view your test requests. When you click on a requested test card with the ‘Book Now’ tag, you get the details of the doctor and the test, and you can find the ‘Book Test’ button. Click on that button, and you will be directed to select
- [Diagnostic Tests](https://help.drohealth.com/article/diagnostic-tests/) - DRO Health offers the option to book diagnostic tests in-app. These might be self-prompted, or recommended by a doctor after a consultation. You can update the status of these tests as well as upload your results. Viewing Diagnostic Test Requests Booking a Diagnostic Test Viewing and Uploading Diagnostic Test Results
- [Time Zone](https://help.drohealth.com/article/time-zone/) - Adding a time zone is important, because it helps the app know your local time in relation to doctors’ times. On the profile page, click on the ‘Edit’ icon on the top right corner of the page. That will lead you to a page where you can edit any part of your profile. Scroll till
- [Partner Affiliation](https://help.drohealth.com/article/partner-affiliation/) - Your partner affiliation field indicates your HMO provider. On the profile page, click on the ‘Edit’ icon on the top right corner of the page. That will lead you to a page where you can edit any part of your profile. Scroll till you find ‘Partner Affiliation’, and click on that add your HMO provider.
- [Addresses](https://help.drohealth.com/article/addresses/) - Your address is a vital part of your profile. Your saved addresses will automatically appear as options for home tests and medication delivery, so you don't have to type out an address every time. Viewing saved addresses On the profile page, click on the ‘Edit’ icon on the top right corner of the page. That
- [Email Address](https://help.drohealth.com/article/email-address/) - Your email address is the pillar of your account. You get notifications and updates in your inbox and also log in using your email address. Viewing your email address On the profile page, click on the ‘Edit’ icon on the top right corner of the page. That will lead you to a page where you
- [Profile](https://help.drohealth.com/article/profile/) - Your DRO Health Profile consists of your personal information as provided by you and stored on the DRO Health App. To view your profile, open the app and click on the ‘Profile’ button at the bottom of the page. There, you will see a profile card with your profile picture, name, affiliation, location, weight, height,
- [BMI](https://help.drohealth.com/article/bmi/) - Your Body Mass Index (BMI) can be calculated using the DRO Health app. On the profile page, click on the ‘Edit’ icon on the top right corner of the page. That will lead you to a page where you can edit any part of your profile. Click on the ‘Calculate your BMI’ tab, and this
- [Profile Picture](https://help.drohealth.com/article/profile-picture/) - Your profile picture is your DRO Health avatar. Doctors can view this, and it appears in various places within the app. Change Profile Picture On the profile page, click on the ‘Edit’ icon on the top right corner of the page. That will lead you to a page where you can edit any part of
- [Phone Number](https://help.drohealth.com/article/phone-number/) - On the profile page, click on the ‘Edit’ icon on the top right corner of the page. That will lead you to a page where you can edit any part of your profile. Click on the ‘Phone’ tab to view your saved phone number. Change phone number After viewing your saved phone number, you can
- [DRO Health Score](https://help.drohealth.com/article/dro-health-score/) - Your DRO Health Score is a score out of 100 generated within the app. The score is a cumulative one gotten from your medical history questions. The more questions you answer, the higher your health score gets. To view your DRO Health score, open the app and click on the ‘Profile’ button at the bottom
- [Medical History](https://help.drohealth.com/article/medical-history/) - Your medical history is an integral part of your DRO Health profile. Your doctors can access your medical history to get more insight about your health. They can use it to determine what methods of treatment will work best, and those to stay away from. Completing a medical history question DRO Health Score
- [Completing a Medical History Question](https://help.drohealth.com/article/completing-a-medical-history-question/) - Medical history questions are questions relating to various aspect of your health and lifestyle choices. There are fifteen (15) segments to fill, and completing each segment/ answering each question gives you some points towards your DRO Health score. The medical history questions relate to – alcohol consumption, allergies, blood pressure, blood sugar, cancer, cholesterol level,
- [Notes](https://help.drohealth.com/article/notes/) - Notes are an integral part of the DRO Health Consultation ecosystem. After every consultation with our doctors, they will prepare notes, which contain their observations, recommendations, and any other information they are willing to share with you. You can view the notes within the app, and also export them. Viewing Notes from Records and Appointments
- [Viewing Notes from Records and Appointments](https://help.drohealth.com/article/viewing-notes-from-records-and-appointments/) - Viewing Notes from Records The quick and easy way to get a bird’s eye view of all your notes is to view them from ‘Records’. Once you open the app, click on the ‘Doctors’ button at the bottom of the screen. There, you will find the ‘Notes’ button under the section labeled ‘Records’. Click on
- [Exporting Notes](https://help.drohealth.com/article/exporting-notes/) - When viewing your desired note, you have the option to export the note. Click on the button that says “Export this note as a PDF”, and your note will be downloaded to your device.
- [Viewing Prescriptions from Records and Appointments](https://help.drohealth.com/article/viewing-prescriptions-from-records-and-appointments/) - Viewing Prescriptions from Records To view prescriptions from records, open up the app and click on the ‘Doctors’ button at the bottom of the page. There, you find the ‘Prescriptions’ button under the ‘Records’ section. Click on that button, and the Prescriptions page will come up. On that page, you can find ‘All’ your prescriptions,
- [Ordering a Prescription](https://help.drohealth.com/article/ordering-a-prescription/) - You can order your prescriptions using our in-app pharmacy. We offer same day, next day, and 48-hour delivery options. After viewing your prescriptions from records or appointments, open up the ‘Prescription details’ page and click on the ‘Order this prescription’ button. This will add the medication to your cart. Proceed to order using the checkout
- [Prescriptions](https://help.drohealth.com/article/prescriptions/) - Prescriptions are a major part of the DRO Health ecosystem. After consultations with our partner doctors, they might have some prescriptions for you. Prescriptions can be filled using our in-app pharmacy. Viewing Prescriptions from Records and Appointments Exporting Prescriptions Ordering a Prescription
- [Exporting Prescriptions](https://help.drohealth.com/article/exporting-prescriptions/) - You might need to export a prescription for any reason after viewing it. To do this, pull up the prescription from records or from appointments. At the bottom of the ‘Prescription Details’ page, you will see the ‘Export this prescription as a PDF’ button. Click on that to generate a PDF export of your prescription.
- [Pharmacy](https://help.drohealth.com/article/pharmacy/) - In line with our goal to provide our users with accessible healthcare, we have an in-app pharmacy. This pharmacy eliminates the need for users to go to pharmacies, since they can order drugs online and have them delivered to their doorsteps. How to Order Products How to Add Products to Wishlist Checking Out Viewing Order
- [How to Order Products](https://help.drohealth.com/article/how-to-order-products/) - Users might decide to order products on their own, or order products based on doctor’s prescriptions. Ordering for self If you’re ordering on your own, open up the app and click on the ‘Pharmacy’ button at the bottom of the page. You can also click on the ‘Order Medication’ button on the home screen. These
- [How to Add Products to Wishlist](https://help.drohealth.com/article/how-to-add-products-to-wishlist/) - On the product page where you’re viewing a particular medication, you will find the ‘Heart icon’ at the right side of the page, below the product image and name. clicking on that will add the product to your wishlist. To view your wishlist, click on the heart icon at the top right corner of the
- [Checking Out](https://help.drohealth.com/article/checking-out/) - Checking out is an important step towards finalizing your order. You can checkout while placing your order from your cart, or by clicking on the ‘Checkout’ on the Pharmacy homepage if you have an unfinished order process. On the checkout screen, you need to add your address, pick a delivery option, redeem a coupon (if
- [Tracking Orders](https://help.drohealth.com/article/tracking-orders/) - When you place an order on the app, you can keep track of it till it gets delivered to you. Open the app and click on the ‘Pharmacy’ button at the bottom of the page or the ‘Order Medication’ button on the home screen. On the Pharmacy page, click on the truck icon at the
- [Viewing Order Status](https://help.drohealth.com/article/viewing-order-status/) - When you place an order on the app, you can view the order status to see how it is progressing. Open the app and click on the ‘Pharmacy’ button at the bottom of the page or the ‘Order Medication’ button on the home screen. On the Pharmacy page, click on the truck icon at the
- [Leaving Feedback](https://help.drohealth.com/article/leaving-feedback/) - Feedback is a pillar of consultations, as we want to know what our doctors are doing right… or wrong. At the end of every consultation, a screen will be displayed prompting you to leave feedback, with ‘Yes’ and ‘Not Now’ options. Selecting ‘Yes’ will take you a page where you can leave a star rating
- [Consultations](https://help.drohealth.com/article/consultations/) - Consultations are at the heart of DRO Health’s offerings. Our goal is to bridge the gap between our users and accessible healthcare. Users can virtually consult with a wide range of healthcare professionals on the app through video call, audio chat, and chat options. In this set of guides, we will take you through navigating
- [Viewing Consultation Records](https://help.drohealth.com/article/viewing-consultation-records/) - Viewing all records All records from consultations – notes, prescriptions, and diagnostic test requests – can be viewed at a glance. Open the app and click the ‘Doctors’ button at the bottom of the page. There, you will see the ‘Records’ section, with the buttons for ‘Notes’, ‘Prescriptions’, ‘Diagnostics’, and ‘Messages’. Clicking on any of
- [Joining a Consultation](https://help.drohealth.com/article/joining-a-consultation/) - Joining a Consultation: The app will send reminders when it’s time for your consultation. When you open the app and it’s time for a consultation, you will see a banner indicating the consultation has started. Click on the ‘Join’ button, and a pop up with your options will appear – Video, Audio, and Chat. Video

## Categories

- [Doctors](https://help.drohealth.com/faq-category/doctors/)

## Categories

- [Diagnostic Tests](https://help.drohealth.com/article-category/diagnostic-tests/) - Detailed feature guides on how to navigate diagnostic tests on the DRO Health App.
- [Consultations](https://help.drohealth.com/article-category/consultations/) - Detailed feature guides on how to navigate consultations on the DRO Health App.
- [Prescriptions](https://help.drohealth.com/article-category/prescriptions/) - Detailed feature guides on how to navigate prescriptions on the DRO Health App.
- [Pharmacy](https://help.drohealth.com/article-category/pharmacy/) - Detailed feature guides on how to use the pharmacy on the DRO Health App.
- [Notes](https://help.drohealth.com/article-category/notes/) - Detailed feature guides on how to navigate notes on the DRO Health App.
- [Vitals & Targets](https://help.drohealth.com/article-category/vitals-and-targets/) - Detailed feature guides on how to use Vitals and Targets on the DRO Health App.
- [Profile](https://help.drohealth.com/article-category/profile/) - Detailed feature guides on how to navigate your profile on the DRO Health App.
- [Medical History](https://help.drohealth.com/article-category/medical-history/) - Detailed feature guides on how to navigate medical history on the DRO Health App.
- [My Family](https://help.drohealth.com/article-category/my-family/) - Detailed guides on how to use the family feature on the DRO Health App.
- [DRO Mobile Updates](https://help.drohealth.com/article-category/dro-mobile-updates/) - Mobile updates for the DRO Health Android & iOS apps
- [Mental Health](https://help.drohealth.com/article-category/mental-health/) - Detailed feature guides on how to navigate the mental health wellness plan on the DRO Health App.
- [Mood Diary](https://help.drohealth.com/article-category/mood-diary/) - Detailed feature guides on how to use the mood diary on the DRO Health App

## Tags

- [consultation](https://help.drohealth.com/article-tag/consultation/)
- [booking](https://help.drohealth.com/article-tag/booking/)
- [joining](https://help.drohealth.com/article-tag/joining/)
- [records](https://help.drohealth.com/article-tag/records/)
- [prescriptions](https://help.drohealth.com/article-tag/prescriptions/)
- [appointments](https://help.drohealth.com/article-tag/appointments/)
- [exporting](https://help.drohealth.com/article-tag/exporting/)
- [ordering](https://help.drohealth.com/article-tag/ordering/)
- [notes](https://help.drohealth.com/article-tag/notes/)
- [diagnostic tests](https://help.drohealth.com/article-tag/diagnostic-tests/)
- [diagnostic test requests](https://help.drohealth.com/article-tag/diagnostic-test-requests/)
- [results](https://help.drohealth.com/article-tag/results/)
- [uploading](https://help.drohealth.com/article-tag/uploading/)
- [blood pressure](https://help.drohealth.com/article-tag/blood-pressure/)
- [weight](https://help.drohealth.com/article-tag/weight/)
- [blood sugar](https://help.drohealth.com/article-tag/blood-sugar/)
- [cholesterol](https://help.drohealth.com/article-tag/cholesterol/)
- [pharmacy](https://help.drohealth.com/article-tag/pharmacy/)
- [wishlist](https://help.drohealth.com/article-tag/wishlist/)
- [checking out](https://help.drohealth.com/article-tag/checking-out/)
- [tracking](https://help.drohealth.com/article-tag/tracking/)
- [dro health](https://help.drohealth.com/article-tag/dro-health/)
- [getting started](https://help.drohealth.com/article-tag/getting-started/)
- [feedback](https://help.drohealth.com/article-tag/feedback/)
- [Bmi](https://help.drohealth.com/article-tag/bmi/)
- [Profile Picture](https://help.drohealth.com/article-tag/profile-picture/)
- [medical history](https://help.drohealth.com/article-tag/medical-history/)
- [family](https://help.drohealth.com/article-tag/family/)